No business can succeed without its customers. Hayward recognizes that its customers, those with whom the company does business, are the reason for its long history of success, since 1919. We strive daily to be the most dependable supplier of products, services and solutions. We believe that by being the most dependable supplier, customers can focus less on problems and more on what they love to do…build. Our logo, Hayward – So You Can Build is the statement of this commitment. OTAP (On Time As Promised) is how we measure ourselves. Continuing to earn our customers’ business is how we know if it is on the right path…So You Can Build.
Hayward has been focused on growth since I took over as CEO. We have grown from a company selling mostly lumber to a company selling lumber, doors, windows, cabinets, trusses, engineered wood, foundation, and green building materials. We intend to be your one-stop shop for these product categories… So You Can Build.
Hayward has also been committed to bringing our customers the latest ideas in building and building science, from the innovative pre-cut Fast Floor system which saves builders time and money, to Hayward Healthy Home, which focuses on the principles and products necessary to build a home with its occupants health needs in mind, Hayward wants to make sure that its customers survive and thrive by understanding how to minimize their liability by changing the way they build and how they conduct their business.
I would like to say, “thank you” to each customer and potential customer who has visited the Hayward Web site. I hope you found the answers to your questions, if not, please contact us at 831-643-1900 ext. 223.