Accountable for providing all customers with knowledgeable, courteous, and prompt service at the sales counter and sales floor. Additionally provides Outside Sales Rep (OSR) with support on various duties and responsibilities.
- Helps develop new prospects by assisting OSR in qualifying leads, gauging interest level, time frame, needs, etc.
- Solicits sales orders from existing customers via phone then coordinates product ordering with vendors.
- Helps drive new product sales by communicating to customers by fielding telephone calls and directing customers to correct products and services.
- Assists in accurate product delivery and works with dispatcher to coordinate delivery schedules.
- Assists OSR with estimates including researching materials and costs for price quotes prepares sales quotes as directed and handles special orders for Lumber & Building Material OSR.
- Compiles lists of prospective customers for use as sales leads, based on information from newspapers, business directories, and other sources.
- Adheres to Hayward’s safety standards and enforces safety regulations.